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mrs-dianebarker-
Level 1

My USBANK account isn't syncing. It says it's successfully reconnected but then doesn't load any new items and still says I need to reconnect.

 
1 Comment 1
AlexV
QuickBooks Team

My USBANK account isn't syncing. It says it's successfully reconnected but then doesn't load any new items and still says I need to reconnect.

Hi mrs-dianebarker-!

 

Welcome to QuickBooks Community. Let me share some details about online banking.

 

You may encounter errors in syncing your bank to QuickBooks Self-Employed if the bank is having system issues. You'll want to check with US Bank to verify.

 

In addition, we can refresh the banking to help in bringing in the transactions. Go to the Gear icon and select Bank accounts. Then, tap Refresh all. This also helps in resyncing the connection between the two systems.

 

Also, here's how to reconnect the bank account in QuickBooks Self-Employed. It could be because of some changes or updates from the bank's end.

 

If this issue persists, please don't hesitate to reach out to our QuickBooks Self-Employed Support Team. They can check all possible reasons for this behavior.

 

Keep on posting here if you have more questions. Take care!

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