cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Level 1

Not all of my credit card transactions are loading. what is the issue?

 
1 Comment
Highlighted
QuickBooks Team

Not all of my credit card transactions are loading. what is the issue?

Missing transactions can be caused by several factors, Keith29.

 

The most common is the connection fault during the download process.

 

We can force download these transactions by clicking the Update button. Here's how:

  1. Click Banking.
  2. Go to the Banking tab.
  3. Select the account, then click Update

You can also log in to the bank's website to see if there are some maintenance or updates that need your attention. This can also cause the missing transactions. 

 

I'll share the article on what to do if you can’t find downloaded bank transactions for more information. 

 

You can also import transactions manually through the WebConnect feature or Excel CSV files.

 

Feel free to reach out to us if you have other banking concerns. 

Need to get in touch?

Contact us