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On a system recorded deposit via credit card the transaction shows as deposit to "undeposited funds" how to I show as deposit to sales?

 
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On a system recorded deposit via credit card the transaction shows as deposit to "undeposited funds" how to I show as deposit to sales?

Welcome back to the Community, valproehl.

 

If it's an invoice payment, you'll want to create a bank deposit. Nonetheless, the amount will already show on the sales account the moment you enter the invoice.

 

To create a deposit, just click the + New icon and select Bank Deposit.

 

Learn more about recording bank deposit in QuickBooks Online (QBO) through this article: How to Record Bank Deposits in QBO.

 

If it's a bank deposit, you'll want to make sure to deposit the payment to the correct bank. This transfers the transaction from the Undeposited Funds account to your chosen sales account.

 

Here's how:

 

  1. On the left panel, click Sales and select Customers.
  2. Click the customer's name and look for the payment.
  3. In the Receive Payment page, change the account from the Deposit to drop-down list to any bank account.
  4. Click Save and close.

 

We also offer this article to know why there are payments deposited to Undeposited Funds account: Deposit payments into the Undeposited Funds account in QuickBooks Online.

 

I'm just a post away if you need more help. It's always my pleasure to help. Have great day ahead.

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