Hello there, usertreasurer3.
It's nice to hear from you, and I'd be glad to provide further details about your concern.
Let's go back to the Overviewmenu and look for the COMMON ISSUES list. Then, click the Uncategorized Income link. Then, open the transaction and correct the account from Uncategorized Income to the correct one.
In case you're experiencing Uncategorized Income from Banking page, you can go ahead and select the right category for this transaction. Here's how:
Also, utilize the Find Math option to apply the payment to an invoice you have already entered in QuickBooks. Then, tick all the associated transactions to have the same total amount, and click Save.
You can use these articles as an additional reference when categorizing transactions and reconciling account in QBO:
Let me know if you have other questions with QuickBooks. I'd be glad to help you anytime. Take care and stay safe always.
Hey there, @usertreasurer3.
Thanks for following the steps recommended by my colleague above. Let me share more insights on why you're getting this info in the COMMON ISSUES list.
It could be that you've got a sales item that was categorized under Uncategorized Income. Once you create a transaction and select this item, it will automatically to the Uncategorized Income list.
To check, you can open each affected sales transactions and review the product or services that you're using. This way, we can trace what item is under the Uncategorized Income account.
Let me show you how:
Once you find the item, change its income account to correct your records. You can use this article for more info: Change the account for a product/service item.
Additionally, you can run the Sales by Product/Service Summary report in QuickBooks. This will show your total sales for each product or service. This also includes the quantity, amount, % of sales, and average price. Just go to the Reports menu and open the Sales by Product/Service Summary report to access it.
Should you have any follow-up questions or concerns, don't hesitate to post again here in the Community or leave a comment on this thread. I'll take care of it. Have a great day ahead.
The current Chart Of Account Detail type for my 4100 Individual Contributions, 4200 Corporate Contributions and 4300 Foundation Grants accounts is Non-Profit Revenue. If I understand correctly, those should all change to Sales of Product Income if I use Sales Receipts to record donations. Is that correct? If so, when would I use the Non-Profit Revenue type?
As a follow-up, I went ahead and changed the Chart of Account detail type for my 4100, 4200 and 4300 contributions accounts, which are linked to non-inventory sales items, from Non-Profit Revenue to Sales of Product Revenue which is what the article ReymondO referenced seemed to suggest was necessary. But the review still shows 32 uncategorized income transactions, so this issue isn't solved yet. I've attached a series of screen shots to help show the current setup.
Good work, you're on the right track in changing the detail type of your account in your chart of accounts.
However, it is recommended to consult an accountant for advice and help you understand the correct category of your account. If you haven't yet, here's a useful link you can follow so you can find one near you: Find an accountant or bookkeeper.
On top of that, I've also included this reference for a compilation of articles you can use while working with us: Know where you stand financially.
If you have any other questions, please let me know by leaving any comments below. I'll be here to lend a hand.
Consulting with an accountant is definitely good advice...but in this case, I figured it out myself, with the help of the Audit Log. In short, when I started setting up my chart of accounts, I took an existing account I thought I didn't need and renamed it for my own purposes. The account I renamed was the "Uncategorized Revenue" account, and I renamed it to "4100 Individual Contributions", which perfectly explains why I couldn't find any uncategorized income transactions. In any case, I renamed the account and create a new 4100 Individual Contributions account, updated the accounting for all sales receipts for the Individual Contributions service and deposits and the uncategorized income report is now empty.
I suggest that QB consider making it impossible to edit accounts that are essential to basic QBO functions, like Uncategorized Revenue.