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Page says "cannot load plugin" and can't download the bank authorization form. Client has already paid via check and payment has been processed, just need to record.

 
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Page says "cannot load plugin" and can't download the bank authorization form. Client has already paid via check and payment has been processed, just need to record.

Hello tonyorr-electric,

 

There are a few factors why we encounter this error. It could be the plugin components are corrupted or not updated, anti-virus is blocking some of the page processes, or browser is damaged.

 

We can use a private browser so you can still record your transactions. Using other supported browsers can be a good alternative, too.

 

To fix the error on the affected browser, let's ensure the following components or programs are up to date: 

  • browser release version
  • browser plugins

Otherwise, you'll want to uninstall and reinstall the said browser. This will fix and update the components and the browser itself.

 

You might also want to search for a repair tool to fix the error. You can ask more assistance with your computer technicians or personnel about this.

 

Let me know if you need anything else.

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