OK, here's a messy one. I took over the bookkeeping and inherited this situation:
American Express bill was reconciled in Dec 2014, and a Bill was created for $5,738.37. (Clearly, this is the start of the situation. I know not to create a Bill to pay a credit card.)
Subsequently, 4 payments were made on that bill in 2015, and the balance on the bill is zero. Each of those 4 payments was reconciled individually on the bank statements and the credit card statements. But now, in April 2020, the Bill for $5,738.37 remains uncleared in the AmEx reconciliation. How do I resolve this?
Thanks!
Ann