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Connect with and learn from others in the QuickBooks Community.
Join nowHello,
I am in need of some help. I just took over the bookkeeping at my job and I am trying to clean up the mess that the last bookkeeper did. I just found that a check was entered twice, once in Dec and once in Jan - same amount. Some how, not sure how, when she reconciled at the end of Jan both checks are showing a cleared. I want to void the second payment that never really happened but I am not sure if it is going to cause more problems in the future. Can someone please advise me on what I should do.
Congratulations on your new position at your job, @stahloptical!
Let me provide some information and how you can fix your previous reconciled transactions.
Deleting or voiding reconciled transactions may cause discrepancies in the future. You can manually undo the previous conciliated entry and delete the duplicate. Before doing this, ensure that you have the correct bank statement.
Let me walk you through the step-by-step process.
Otherwise, consult or invite your accountant to do the process. They can also provide other insights to ensure that your book is accurate and balance.
Once done, you can delete the duplicate entry. For detailed steps, you can utilize this article for your reference: Remove transactions in QuickBooks Desktop.
Additionally, let me attach this resource to help you reconcile your accounts so they match your bank and credit card statements.
Keep in touch if you have other questions about fixing reconciled transactions in QuickBooks. I'll be happy to help you again. Stay safe and have a good day.
Hi, @stahloptical.
Hope you’re doing great. I wanted to see how everything is going about the past reconciled transaction concern you had the other day. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.
Looking forward to your reply. Have a pleasant day ahead!
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