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Process a Refund Check from a Vendor for a Credit Card Charge - Quickbooks Desktop

This has occurred a few times.  We make a Credit Card Purchase and then enter as a Credit Card Charge in QB.  Then we receive either a cash or check refund from the Vendor.  Is there any way to link the refund to the CC purchase since our Credit Card in a separate account from our Bank Account.  I know how to process a Refund in all other situations, but this has me stumped.

1 Comment
QuickBooks Team

Process a Refund Check from a Vendor for a Credit Card Charge - Quickbooks Desktop

Thanks for posting here, @JAMZ.


You can record it as a  Credit Card Charges, here's how:

  1. Navigate to the Banking menu, then click Enter Credit Card Charges.
  2. From the Credit Card drop-down, select the credit card account.
  3. Tick the Refund/Credit radio button.
  4. Choose the appropriate Vendor name and enter the DateRef No, and Amount.
  5. If you returned Items, pick the Item tab and enter the Items and Amounts from the refund.
  6. If the refund does not have Items, choose the Expenses tab, select the appropriate Accounts and enter the Amount.
  7. Hit Save & Close to confirm the action.


For more details, please see this article: Record a vendor refund in QuickBooks Desktop


Also, you can pull up the Custom Transaction Detail Report and customize it to see those transactions entered into your credit card. Let me show you how:


  1. Go to the Reports tab.
  2. Choose Custom Reports.
  3. Click Transaction Detail.
  4. Select Filters.
  5. From the Search Filter tab, type-in Account.
  6. Tap the Account drop-down arrow, and select your Credit card.
  7. Hit OK.


Please let me know if I can be of additional assistance or should you have any follow up questions. I’ll be here to help. Have a good one. 

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