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Experienced Member

QB Desktop Pro manually reconcile a deleted item in register to balance with bank statement

I've reconciled over 3 months of statements which all balanced and now I have a large transaction (part of a split transaction) from the first statement reconciled that is no longer showing reconciled.  It shows as "deleted" in my discrepancy report, but still appears in my transaction register.  The item did clear my bank (a check) and needs to be reflected as "reconciled" to make me balance again.  How do I manually mark it as reconciled or cleared in QB Desktop Pro so that my beginning balance will match my bank again?

1 Comment
QuickBooks Team

Re: QB Desktop Pro manually reconcile a deleted item in register to balance with bank statement

Hello there, @Patty De.


In order to match the QuickBooks balance with your bank statement, you need to manually re-reconcile the transaction. Here’s how:

  1. Go to Lists menu and select Chart of Accounts.
  2. Double-click the name of the bank account where you can find the transaction.
  3. On the register, locate the transaction.
  4. Click the box under the column until the status appears.
  5. Hit Yes on the Cleared Transaction Warning.
  6. Pick Yes on the other prompt to save the changes.

Manual 1.PNG Manual 2.PNG Manual 3.PNG Manual 4.PNG Manual 5.PNG

Take a look at this article for more information: Reconcile bank and credit card accounts in QuickBooks Desktop.


For other troubleshooting solutions related to reconciliation, see Fix Reconciliation Discrepancies for reference. 


Leave a comment if you need anything else. I’m here to help anytime. Have a good one!