cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Established Member

QBO Update 4.0.5-214.214 broke the Chase banking and CC feeds

Updated this morning to QBO 4.0.5-214.214 as requested by the system and now none of my Chase feeds work (CC or banking). Please provide an update on patch status and/or mitigation steps. 

Thanks you 

1 Comment
QuickBooks Team

Re: QBO Update 4.0.5-214.214 broke the Chase banking and CC feeds

Hi pe45233,

 

It seems you're using the QuickBooks Mac App. You'll want to reset the app data to refresh your account and clear its cache.

 

Here's how:

  1. Click the Help menu.
  2. Select Reset App Data.
  3. Click Reset.

After that, try logging in to your account again to see if the Chase feed is now working.

 

You can also refer to this article for your reference: QuickBooks App for Windows and Mac: General support.

 

I'll be around if you have further concerns.