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owner8
Level 1

QBO will not connect to my Lowe's commercial account. After I choose the bank, it asks me to log in. It acts like it is connecting and it stops putting me in a loop.

After logging in, it says my bank needs something. After I complete come back to the linking page and continue. It says click here. It takes me to my bank and I log in. I go back to linking page hit continue and it says my bank need something. It is a vicious loop.

1 Comment 1
JamaicaA
QuickBooks Team

QBO will not connect to my Lowe's commercial account. After I choose the bank, it asks me to log in. It acts like it is connecting and it stops putting me in a loop.

Dealing with a bank error can be time-consuming and challenging to do online banking activities, owner8. I'm here to assist you in resolving this loop so you can resume managing your finances smoothly.

 

Error 108 implies a notification from your bank or credit card provider on their website. Such notifications, specifically those concerning updates, can interfere with QuickBooks connectivity. These messages typically relate to updates in terms of service, maintenance announcements, or other site changes and offers.

 

To resolve this error, begin by checking your web browser's pop-up blocker and then log into your bank or credit card’s website for notifications. Look for any alerts, messages, or updates. If any action is required, it will outline specific instructions.

 

After addressing all the messages, log back into QuickBooks and follow the steps below:

 

  1. Sign in to your QuickBooks Online account.
  2. Go to the Transactions menu on the left panel and select Bank Transactions.
  3. Click Update.

 

Additionally, contact your financial institution if you have not received any notifications on your bank's website but are still facing error 108. Some messages that you're unable to view could be causing this error.

 

Moreover, if the issue continues, you might want to log into QuickBooks using an incognito or private browsing window and troubleshoot browser problems. You can also look into other supported browsers for alternatives.

 

Once everything is settled, save this guide to classify entries into the correct categories: Categorize online bank transactions in QuickBooks Online.

 

Furthermore, you can create commands to speed up this review process: Set up bank rules to categorize online banking transactions in QuickBooks Online.

 

I appreciate your patience as we work through this connectivity issue with your Lowe's Commercial Account. Ensuring your smooth experience is our highest priority. We're here to help you get back on track.

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