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The crashes do not follow any one given process, but I do not seem to get through a session of using QB for Mac without 1 to 5 crashes.
I am still using Sierra and have not upgraded to Mojave yet, wanting to wait until its bugs are worked out. But would Mojave make QB less buggy?
Both Sierra and QB are kept updated, currently versions 10.12.6 and 18.0.3 R4 respectively.
Is there something I can do to assure a more stable work session? This is fairly maddening, and has me wondering if someday the data won't recover when restarting.
My desktop is a MacBook Pro 2016 15" with touchbar:
Thanks for any help you can give!
Thank you bringing this to my attention, @SueInVermont.
When your busy managing your business, a crashing QuickBooks software is the last thing you should have to deal with. Let me help you get this error sorted out!
For starters, here are the minimum system requirements for QuickBooks for Mac
On the other hand, to remove this error, let’s perform the following troubleshooting steps:
1. Update QuickBooks Desktop to the latest release
2. Verify the integrity of the company file
3. Safe Boot
4. Add New Mac OS user
That should do it!
If the issue persists, I recommend reaching out to our Technical Support Team. An agent will be able to further look into the root cause of the error on a secured environment.
Let me know how it goes on your end. I’m always here to make sure QuickBooks is working as it was before.