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Join nowI'll make sure that you can reconnect your bank accounts, maria-flippingsy.
It's possible that your financial institution encountered a server issue or undergoing maintenance that's why QuickBooks is unable to establish a connection to your accounts. To rule this out, you can try signing in to your bank’s website, then check if everything is working on their end.
If there are no issues in your bank, you can perform some basic troubleshooting steps to get this rectified. At times, the accumulated cache in your browser causes sync and connection issues in the program. Start by accessing your QBO account in a private or incognito window. Please refer to the shortcut keys I've listed below:
Once you're in, head to the Banking or Transactions menu again. If you're able to connect without any issues, go back to your regular browser and then clear its cache and cookies to start over fresh. Alternatively, you can switch to other supported browsers.
In the meantime, you can manually update your bank connection to get the latest available transactions. Here's how:
Also, I would appreciate it if you can tell me the name of your bank. This way, I'll be able to check our records here if there are any reported cases.
Lastly, here are some articles that you can read to help speed up the reviewing process of your online bank transactions:
I'm still here if you have any other concerns or additional queries. Just leave the details below and I'll get back to you.
Hi maria-flippingsy,
Hope you’re doing great. I wanted to see how everything is going about the issue in your bank connection. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.
Looking forward to your reply. Have a pleasant day ahead!
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