QuickBooks Online keeps disconnecting JP Morgan Chase bank accounts – Error 350

synqara · ‎March 30, 2026

We continue to have our bank accounts disconnect from QuickBooks Online, and we have not been able to find a permanent fix.

Our bank is JP Morgan Chase Bank. This happens whether we have only one bank account connected to QBO or multiple accounts connected.

What happens is:

We reconnect the account(s)

Transactions load into the bank feed

Then later the same day or the next day, when we open QuickBooks again, the bank account(s) are disconnected

We receive Error 350

This has become a recurring issue and is disrupting our workflow. Has anyone found a permanent solution for Chase accounts disconnecting with Error 350 in QuickBooks Online? If so, what steps resolved it for you? Any help would be greatly appreciated.

JaneDave_I

I appreciate the details, Synqara. Error 350 occurs when a bank connection expires. Banks require a fresh login every 90 days to 18 months, depending on their specific policy. Normally, this error is resolved by re-establishing the connection.

Since the problem continues even after reconnecting, I recommend contacting your bank to check for any ongoing maintenance or updates that might be causing the issue. If everything appears normal on their end, please reach out to our Live Support team so they can take a closer look at what’s causing this error.

Feel free to reply to this post if you need further assistance.

SIAB

@synqara

Try opening your QBO account on any private/incognito browser.

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QuickBooks Online keeps disconnecting JP Morgan Chase bank accounts – Error 350

QuickBooks Online keeps disconnecting JP Morgan Chase bank accounts – Error 350

QuickBooks Online keeps disconnecting JP Morgan Chase bank accounts – Error 350

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