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Add valid banking account information

I'm trying to add my personal checking account to my quickbooks and it won't let me because it keeps telling me I need to enter a valid account entry
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QuickBooks Team

Re: Add valid banking account information

Good day, Stainless Matt.

 

We'd like to make sure that you're able to add your checking account. Can you tell us the version of QuickBooks you're using? Can you also share the exact error message that pops-up every time you add the account?

 

Any additional information will help us make sure that we give you the correct steps to resolve the issue. I'll wait for your reply. Thanks!