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Senior Explorer *

Bank Feeds - Unable to Record Transfer?

For the past few days, every time I try to record a transfer the screen just freezes. It allows me to select "Record Transfer" but then the information on the screen does not change to allow for that type of transaction to be recorded.


As you can see in the attached screenshot, I've selected "Record Transfer" but the interface for recording a transaction remains and I can't get it to switch.


I am using the web app on Chrome, Windows 10. I also just tried to use the QBO Windows app. Everything is up to date.

Re: Bank Feeds - Unable to Record Transfer?

It's nice to see you here, @nolabookkeeper,


I want to make sure you can record your bank transactions in QuickBooks Online successfully.


I see that you've posted the same question twice. Just in case you haven't been notified, I already added a response about the ongoing issue with the Bank Feeds in QBO. You may want to visit this link for the answer: Bank Feeds - Unable to Record Transfer


Please let me know how the call goes. I'm here to lend you a hand if you need further assistance with QuickBooks Online bank feeds. All the best!

Senior Explorer *

Re: Bank Feeds - Unable to Record Transfer?

Yes, you responded with instructions, which I followed, so I ended up posting the same question twice. I get that it's a known issue, but why give me instructions to do something I already did, namely post this question?