Bill payment

Hello there, @cmarty.

Thanks for posting here in the Community. I can share some information about the reconciliation process in QuickBooks Online.

In order for the check to show on the reconcile screen, it should be tagged as C (cleared). It could be that the check was tagged as blank or R (reconciled) that’s why it didn’t show.

Here’s how to change the status to C (cleared):

1. Select the Gear icon.
2. Under Your Company, choose Chart of Accounts.
3. Locate the appropriate account.
4. From the Action column, click View Register.
5. Identify and click the transaction to edit.
6. Under the Check icon column, make sure that it shows C (see screenshot).
7. Click the column to change the status.
8. Click Save.

After tagging the check transaction as Cleared, it should already show on the Reconcile screen. Then, you're all set to reconcile the account.

Drop me a comment below if you have any other questions about reconciliation.  I'll be happy to assist you further.

Hello,

If you got one check for 3 invoices you have split the check amount between all 3 invoices.

use the same check received for all payments. So you can put them click them off in the undeposited area and it creates the full amount. At the end you will have cleared all 3 invoices. I hope this helps. 

Jami

Did you ever get a good answer on this? I'm having the same issue with a single check showing up as multiple bill payments in the register. I don't see where any of the replies actually answered the question. They seem to have thought bills were showing up there not bill payments or otherwise misunderstood the question. Thanks!

Hello there, @Vvb1.

You can click the Add lines button on the Split Transaction page so you can divide the deposit into different payments.

However, if you’ve already recorded these payments into the program, you’ll want to consider matching them to avoid duplicate entries.

Here's how:

1. Go to Banking in the left navigation panel, then Banking.
2. Pick the Bank account you need to manage.
3. Locate the one large deposit, then select the Split button.
4. In the Split Transaction page, there are two default Payments fields, click Add lines below the second Payee drop-down.
5. Another two fields will populate. Keep on clicking Add lines until you get the desired number you need.
6. Fill out necessary information for each payment.
7. Click the Save and Close button when done (see screenshot 1).

To match transactions:

1. Go to Banking in the left navigation panel, then Banking.
2. Pick the Bank account you need to manage.
3. Locate the one large deposit, choose to Find the match (see screenshot 2).
4. In the Match transactions page, select the Payments you need.
5. Click Save (see screenshot 3).

For more details about matching transactions, you can refer to this article:  Download, match, and categorize your bank transactions in QuickBooks Online

Please let me know if you need anything else. I'll be around to help you further.

Again the question is not being understood. This is NOT a deposit. It is a CHECK that WE WROTE that PAID multiple bills from one vendor. Now it is showing up in our register not as a single check linked to multiple bills but as multiple bill payments. 

Hello, @Vvb1.

Let me help share insights about the Bill Payment in QuickBooks Online.

Since the transactions are already paid it will show Bill Payment under Reference No. Type, and not the single check that you linked to multiple bills.

Just make sure that it will match with your bank statement and what you input in QuickBooks Online. So you'll have no issue when reconciling your account in the future.

Also, in case you’ll be needing related articles about managing your QuickBooks account, you can check this article: Help articles.

Get back to us if you have other questions or concerns. You're always welcome to post here anytime. Take care!

So you are saying there is no way for it to show as a single check in the register but be linked to pay multiple bills? Since we have a bookkeeper who reconciles the monthly statements I'm afraid this is going to get confusing and it seems poorly designed on QuickBooks part if that is the case. She will see one check in the statement and then multiple bill payments of separate amounts in the QuickBooks register. I imagine we'd have to come up with a separate spreadsheet or similar to show her what checks were written which makes no sense.

Hello, @Vvb1

For you to see all of the transaction payments in QuickBooks Online, you can go to the vendor to check if the payment is recorded. 

Here’s how.

1. Go to the Expenses menu.
2. Select Vendor.
3. Then select the specific vendor.

From there, you’ll see all of the transactions that you need.

Please let me know if you have any other questions. have a nice day!

Update: since there was never a clear reply for this question I'm posting what I figured out myself. I thought since QBO offered me the option of adding open bills to a check and seemingly converting it to a bill payment when I did that it would process the same as going through the Pay Bills function. I was wrong! If you use "Pay Bills"instead  of writing a check it will show the single check in your register while still paying multiple bills with it. That's all I was looking for. Hope this helps anyone else having as hard of a time getting a clear answer.