Can I delete items in 'products and services'? Issue on import function and QBO does not map 'category'. Found work around to import 'category', need to delete duplicates

Thanks for posting your question here in the Community, @chuckwalior.

In QuickBooks Online, you can delete Product and Services items by making it inactive. Here's how:

1. Click the Gear icon.
2. Select Products and Services.
3. Mark the items you'd like to remove.
4. Click the Batch actions drop-down.
5. Choose Make inactive.
6. Click Yes to complete the action.

For more information about this process, you can read this article: How to edit, delete, and restore list elements

Get back to me by posting below if you have any other questions. I am always here to help you out. Have a good day!

I can not delete or inactive products from QBO it says I need go to QBC to do so but in QBC I have deleted all of products, what to do? 

Hi there, @9130352109657086. We can perform basic troubleshooting to isolate the issue.

To clarify, are you referring to QuickBooks Commerce? Most general issues in QuickBooks Online are usually the result of outdated or corrupt cache files in your web browser. Let's try accessing your account through an incognito window to rule out the possibility of a webpage issue. 

You can refer to these shortcut keys to open an incognito window in all supported browsers:

• Chrome: Ctrl+Shift+N
• Firefox: Ctrl+Shift+P
• Safari: Command+Shift+N

If you can delete your products, clear your browser's cache. This way, you can access QuickBooks with a clean slate. You may have accumulated too much historical data stored in your browser that caused this issue. You can also switch to a different supported browser to see if it has something to do with your browser.

You can also check out this article for more FAQs about handling products and services: Add, edit, and delete items.

Be sure to come back if you need more help with deleting your items in QuickBooks. I'm determined to ensure your success.