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I am excited to see a new member joining the QuickBooks Community forum, bluenorsman. Your engagement is invaluable, and I want to take a moment to acknowledge the efforts you've put into updating the file and providing a detailed account of the error you encountered. To ensure you receive the assistance you need, I would like to guide you in the right direction for support.
In terms of correcting the Financial Institutions Directory (FiDir), I highly recommend reaching out to our Customer Support Team. They are equipped with the necessary tools and resources to assist you in resolving this matter. Our support team can provide detailed guidance on updating and correcting the FiDir, ensuring it meets the required standards for seamless integration with QBDT. They can help identify discrepancies or errors within the FiDir file and offer step-by-step instructions to rectify them.
I'll show you how you can reach them:
- Go to Help, then select QuickBooks Desktop Help/Contact Us.
- Hit Contact Us.
- Give a brief description of your issue, then Continue.
- Sign in to your Intuit account, choose Continue, and then Continue with my account.
- We'll email you a single-use code. Enter your code and select Continue.
- Click chat with us or Have us call you.
Check out their operation hours to determine their availability.
Our dedicated customer service team stands ready to assist you every step of the way, bluenorsman. I understand that certain negative feelings can arise from technical challenges, and we are here to provide you with the support and guidance you deserve. If you have additional questions about managing your bank transactions, share them with me by commenting below. Keep safe!
