Hi @giles-socialgood,
I'll take care of this query for you.
If you haven't submitted the payment yet, you have the option to remove it.
Here's how:
- Tap the drop-down menu next to Edit details.
- Select Remove payment.
- Click the X.
- Choose Yes on the message that appears.
Otherwise, you'll have to void the payment.
In case you want to add a different bank account to use for Online Bill Pay, see this article for the steps: Add a new bank account in Online Bill Pay.
Press the Reply button if you have other questions, then place them below. I'll get back to you as soon as I can.