Hello, @Trevor1511.
Are there any pop-up messages or errors encountered when creating an expense transaction in QuickBooks Online.
Services fees will only be downloaded in the Bank feeds if posted in your Bank Statement also you might not see this option if your account is set up through the Banking tab, transactions are directly through the bank feed and the program thinks you would have already added that transaction from the feed itself.
For now, you can create an expense using the steps below:
1. From the left menu select New.
2. Click on Expense.
3. Choose the Payment account.
4. Select an expense account Category such as Bank charges to link the charge to (Note: You can make your own if you're not seeing one you need).
5. Enter the amount and fill out the rest of the form as needed.
6. Click Save and close.
Let me add this article on how to record payments and deposits for future reference: Record payments deposits and fees in QuickBooks Online.
You can ask any additional questions, I'm here to help.