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kbutch311
Level 1

HOW CAN I GET THE BETA VERSION OF THE "BANK DEPOSIT" ON QBO?

NEW BETA OF "BANK DEPOSIT"
4 Comments 4
AileneA
QuickBooks Team

HOW CAN I GET THE BETA VERSION OF THE "BANK DEPOSIT" ON QBO?

Hi there, @kbutch311

 

Welcome to the Community space. The new deposit feature has been introduced as a Beta for selected customers. If you have the old deposit format just go to Bank Deposit window and click the Back to classic deposit option to switch back to the new format. Once, switching to the classic style, you won't be able to go back again to the new deposit beta. 

 

However, if you don't have this option, I encourage you to contact our QuickBooks Online Support Team. They have additional tools to pull up your account and further assist you.  

 

Before doing so, please check out our support hours to ensure that we address your concerns on time. Here's how to connect with our Customer teams:  

 

  1. Sign in to your QuickBooks Online company.
  2. Go to Help (?).
  3. Select Contact Us.
  4. Enter your concern, then select Let's talk.
  5. Choose a way to connect with us. Message an agent or Get a callback.   

 

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Just a heads up, we have limited staffing and have reduced our support hours to 6 AM-6 PM PT Monday-Friday due to COVID-19. We will resume normal hours as soon as possible. 

 

By the way, you can check out this article in QuickBooks Online topics for your reference: Record and make Bank Deposits in QuickBooks Online

 

You can always visit us anytime soon if you have any questions. We're here to help. Have a great day!

101
Level 3

HOW CAN I GET THE BETA VERSION OF THE "BANK DEPOSIT" ON QBO?

Oh look! No response from Quick Books! Well isn't that a surprise..So i'll post here and see if you make an effort

 

Refer to this post: https://quickbooks.intuit.com/learn-support/en-us/other-questions/re-how-can-i-switch-from-classic-d...

 

Last chance before i move this over to a more public social media platform

 

Lets try again ,,,, isn't it great how responsive and supportive Quickbooks are of their paying customers????

 

Don't you just love them???

 

I need this functionality back - I cannot complete my deposits without it.

 

There is nothing to say that if we use Beta and "accidentally" hit go back to classic - we cant have what we're used to and using for 2 years.

 

The only place that says we cant have this is "hearsay" from Intuit on this forum who only respond when they feel like it.

 

There's a great saying "Grow some balls and take ownership of the issue and resolve it!!"

 

Again - there is nothing in the T & C's which states we cant have that functionality back.

 

Is Intuit breaking contractual terms here?

JasroV
QuickBooks Team

HOW CAN I GET THE BETA VERSION OF THE "BANK DEPOSIT" ON QBO?

I'm committed to turning around your QuickBooks experience, @101.

 

I understand you're more comfortable using the old interface. Allow me to impart some insights about how to deposit your funds from the new bank deposit interface.

 

The new bank deposit feature may be different from the old one, rest assured, the function is very much the same. I'd be glad to walk you through the steps.

 

  1. Go to the + New menu.
  2. Select Bank Deposit.
  3. From the Account drop-down, choose the account you want to deposit the funds into.
  4. Select the checkbox for each transaction you want to combine.
  5. Make sure the total of the selected transactions matches your deposit slip. 
  6. Then click Save and close or Save and new.

 

You can also utilize this article for more details: Record and make bank deposits in QuickBooks Online.

 

I know you're more pleasant with the old interface. You'll want to submit your feedback to our Product Developer team. This way, they can review it and help you with your QuickBooks experience. There open for suggestion as this help enhance QuickBooks.

 

To be updated of the latest news and features about QBO, feel free to check this link for reference: QuickBooks Online new features and improvements.

 

I've also added this resource for guidance. This contains details on how to much your real-life bank balance and QuickBooks balance seamlessly: Reconcile an account in QuickBooks Online.

 

You can always get back to me whenever you have additional questions about bank deposits. I can also assist you with other QBO concerns. Stay safe.

101
Level 3

HOW CAN I GET THE BETA VERSION OF THE "BANK DEPOSIT" ON QBO?

Where's the filter?

 

You want me to go through 1695 transactions individually?

 

The new deposit has filter and lets you deposit 12 transactions in one go.

 

Old deposit doesn't allow that

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