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Join nowHi there, @jodipgh.
I'm here to help you cancel your QuickBooks Self-Employed subscription.
If you're using a mobile subscription, you can cancel it via the app store in a few easy steps.
Cancel on iOS (iPhone or iPad)
For Mac and Android, check out this article to learn more: Cancel your QuickBooks Self-Employed mobile subscription.
As always, feel free to reach out to us if you need further help with canceling your account.
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Don't hesitate to tag if you have other QuickBooks concerns.
I have 2 paid subscription accounts for my two businesses. However, there is third that shows my personal name is linked to a self-employed product. I have never used that and has no active subscription. That is the one I want to delete. I am given no option to do so. When I log in to the one with my personal name, I get the auto drop down asking me to subscribe. I want to delete the "third" account with my personal name.
We want this fixed, Jodipgh.
I'd suggest reaching out to our customer care support. This way, an agent can check your accounts and cancel the third subscription. Just follow CharleneMae_F's steps on how you can get in touch with us.
I'll add the reference on how to resubscribe to QuickBooks Self-Employed just in case you'll be using and reactivating the account.
We're open 24/7 to help you. Don't hesitate to post in the Community.
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