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I can't attach Excel files when working on my laptop but can when working on my desktop. The desktop is Excel 2016 and the laptop is 2019. Any suggestions?

 
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Best answer 05-10-2019

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Established Member

Re: I can't attach Excel files when working on my laptop but can when working on my desktop. The desktop is Excel 2016 and the laptop is 2019. Any suggestions?

I reinstalled Office Home & Student on the laptop and can attach Excel files in QB now.  Thank you very much.

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Re: I can't attach Excel files when working on my laptop but can when working on my desktop. The desktop is Excel 2016 and the laptop is 2019. Any suggestions?

The difference is probably that Excel on the desktop is native installed and that on the laptop you are using Office 365 in the cloud without having downloaded the Excel software to your laptop. Download actual excel to the laptop so that you can use it without being connected to the internet.

Established Member

Re: I can't attach Excel files when working on my laptop but can when working on my desktop. The desktop is Excel 2016 and the laptop is 2019. Any suggestions?

The laptop is Office Home and Student 2019 and is installed on the drive. Is there a setting I should look at?  Thank you.

Established Member

Re: I can't attach Excel files when working on my laptop but can when working on my desktop. The desktop is Excel 2016 and the laptop is 2019. Any suggestions?

I reinstalled Office Home & Student on the laptop and can attach Excel files in QB now.  Thank you very much.