Let me route you to the right department, Transformingcorr.
I suggest reaching out to our QuickBooks Payments support so an agent can trace the deposit. Here's how:
- Click Help inside QuickBooks Online.
- Select Talk to a human
- Enter "Deposit trace" in the Type something field.
- Click I still need a human.
- Select Contact us.
- Choose Callback.
You can also check so of the commonly asked Payments questions to better guide you.
We're available 24/7 to help you. You can always visit the Community anytime. Take care!