Where is the deposit now if it is not in undeposited funds
Sitting there to be deposited.
Hello there, aroatescpa,
Removing the deposit will leave the transaction associated with it as open. It's much better to make a bank deposit to resolve it.
You can check this article for more information: Record and make Bank Deposits in QuickBooks Desktop.
Stay in touch with me if you need more help.
It is not a real deposit. All the accounts reconcile and this amount goes back to 2001.
You'll want to create an account to offset these deposits and make a zero deposit to fix this. However, I'd suggest consulting with an accountant to know what type of account to use. Here's how to make a deposit.
Please see attached screenshot.
You can also visit our page about banking and bank feeds for some help articles for your future tasks.
If you have other questions about deposits, please let me know. I'd be around for you.
The amount is appearing now in undeposited funds after making the suggested deposit. This is the problem. It is either in to be deposited or undeposited funds. I have previously tried everything suggested and more.
Once the amount is appearing in the Undeposited funds, you can follow MaryLurleenM's suggestion, Aroatescpa. This will help you deposit it to the correct bank account.
Although, I suggest conferring with your account if this involves old transactions. This might affect the books or reports.
You can also contact our technical support so an agent can take a better look at your situation. They have more tools, like screen sharing, that can definitely help you. Here's how:
You can always visit the Community if you have more concerns about deposits. We're right here to assist you.