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cchekaa
Level 1

I just started reconciliation on the month of January, what happens if the received payment shows in quickbooks however not on my bank statement?

 
Solved
Best answer May 09, 2020

Best Answers
Rejeil_O
QuickBooks Team

I just started reconciliation on the month of January, what happens if the received payment shows in quickbooks however not on my bank statement?

Thank you for posting here in Community @cchekaa,

 

If the payments are only recorded on your QuickBooks but not showing on your bank statement. The total balance of your bank account in QuickBooks Online and your bank account in real life will not match.

 

If the payment hasn't cleared the bank yet, you can delete the payment that is recorded in your bank account in QuickBooks Online and receive the payment again then change the payment and deposit it to Undeposited Funds account. Here's how:

 

  1. Go to the bank where the payment is recorded, then click the transaction to expand the view.
  2. Hit the Delete button, and click Yes.
  3. On the left panel, select Sales.
  4. Choose the Customers tab.
  5. Look for the customer who has the invoice on that payment, and click Receive payment from the right portion of the invoice section.
  6. Click the Deposit to drop-down arrow and change the account to Undeposited Funds.
  7. Select the Save and Close or Save and New.

 

Once the payment is already recorded in your real-life bank statement, you can just deposit it from the undeposited funds to your bank account in your QuickBooks Online.

 

I've also added an article that helps you print or export your reconciliation report, check out this link: How do I view, print, or export a reconciliation report.

 

Fill me in if you need more help by leaving a comment below. I'll be around in the Community to help. Take care and have a great day!

 

 

View solution in original post

2 Comments
Rejeil_O
QuickBooks Team

I just started reconciliation on the month of January, what happens if the received payment shows in quickbooks however not on my bank statement?

Thank you for posting here in Community @cchekaa,

 

If the payments are only recorded on your QuickBooks but not showing on your bank statement. The total balance of your bank account in QuickBooks Online and your bank account in real life will not match.

 

If the payment hasn't cleared the bank yet, you can delete the payment that is recorded in your bank account in QuickBooks Online and receive the payment again then change the payment and deposit it to Undeposited Funds account. Here's how:

 

  1. Go to the bank where the payment is recorded, then click the transaction to expand the view.
  2. Hit the Delete button, and click Yes.
  3. On the left panel, select Sales.
  4. Choose the Customers tab.
  5. Look for the customer who has the invoice on that payment, and click Receive payment from the right portion of the invoice section.
  6. Click the Deposit to drop-down arrow and change the account to Undeposited Funds.
  7. Select the Save and Close or Save and New.

 

Once the payment is already recorded in your real-life bank statement, you can just deposit it from the undeposited funds to your bank account in your QuickBooks Online.

 

I've also added an article that helps you print or export your reconciliation report, check out this link: How do I view, print, or export a reconciliation report.

 

Fill me in if you need more help by leaving a comment below. I'll be around in the Community to help. Take care and have a great day!

 

 

View solution in original post

cchekaa
Level 1

I just started reconciliation on the month of January, what happens if the received payment shows in quickbooks however not on my bank statement?

thank you for your help

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