I'm having trouble adding AMEX OPEN account in Banking. I've connected and downloaded transactions with my previous Desktop version.

This issue has been reported to our Online Banking Team, netclimb.

Our engineers are currently working with AMEX OPEN to fix this for you. In the meantime, it would be best to contact our Customer Care Team. They'll add you to the affected users' list, so you'll be notified when there's an available solution.

You can get our phone number through these steps:

1. Go to this link https://help.quickbooks.intuit.com/en_US/contact.
2. Select QuickBooks Online.
3. Click the Solving issues & error messages topic.
4. Select the Banking sub-topic.
5. Scroll down and click the Get Phone Number button.

I appreciate your patience while we're working on this. Please let me know if you need more help with QuickBooks.