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I posted a RANT about QB taking away UNDO BANK RECONCILIATION FOR THEIR MASTER ADMINISTRATORS. [removed] - QB WILL NOT GIVE BACK WANT $$

[title edited by moderator]

2 Comments
Moderator

Re: I posted a RANT about QB taking away UNDO BANK RECONCILIATION FOR THEIR MASTER ADMINISTRATORS...

This is certainly not the experience we want you to have, @billing1949.

 

Undoing an entire reconciliation is only available in QuickBooks Online Accountant (QBOA). If you're using  QuickBooks Online (QBO), you can go through each previously reconciled transaction in the register and manually remove the R (Reconciled) under the Check column to undo it. 

 

Here's how:

 

1. Click the Accounting menu on the left pane to get to the Chart of Accounts.
2. Locate the account from the list and click View Register on the right pane under Action column.

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3. Find the transaction that needs to be unreconciled one at a time.
4. Click on R on the Check icon column, between Deposit and Balance. Change the status to C (Cleared) or leave it blank.
5. Hit Save

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6. Choose Yes to confirm.

 

I can see how this feature would be helpful for you and your business. Rest assured that I'm making it my top priority that your feedback reaches our Product Development Team. They're constantly looking for great ideas from users, like yourself, when deciding how to enhance QuickBooks.

 

I also recommend visiting our Blog site to learn what new updates are being rolled out. Here's the link: https://quickbooks.intuit.com/blog/.

 

Just in case, I'm also adding these articles for more information:

 

 

I want to make sure everything is taken care for you, so please let me know if you have any other issues or concerns. I'm more than willing to help. Have a great rest of the day!

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Community Manager

Re: I posted a RANT about QB taking away UNDO BANK RECONCILIATION FOR THEIR MASTER ADMINISTRATORS. [removed] - QB WILL NOT GIVE BACK WANT $$

Stepping in as a moderator to let everyone on this thread know that I have edited the title of this thread to remove the name of the agent. I would ask that everyone remember that while we encourage you to express your point of view and voice your concerns, we also do not tolerate abusing or insulting others - including agents in the support experience. I am not going to lock this thread, but I will monitor it for any further inappropriate comments.

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