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If those deleted items were reconciled already, then you have to account for that difference in some way.
1. You can recreate those items and mark them as reconciled to get your bank balance back to the last reconciled amount.
2. You can do this months reconcile and let QuickBooks do an adjusting transaction for the difference at the end of the reconcile.
I went back in the excluded and retrieved them and then changed to R in the registry but I am still off balance, what else do I need to do?
Thanks for joining the thread @shantee21.
You can check your bank statement if it matches the transactions that you've retrieved in the excluded tab. Once done, you can follow these steps to fix your reconciled account. Here's how:
Step 1: Review the opening and beginning balance
You can review the opening and the beginning balances on your reconciled account to check if it's correct, then you can proceed to Step 2.
Step 2: Check the ending balance you entered.
Before you reconciled your account, you enter first the ending balance from your bank statement. You can check it to fix the issue. Follow these steps:
If still there's a difference in your balance, you can refer to this article for more additional troubleshooting steps: Fix issues when you're reconciling accounts in QuickBooks Online.
Once done reconciling your account, you can also view, print, or export a reconciliation report. This report is so useful if you're having trouble reconciling your account in the following month and when you meet with your accountant.
Just notify me if you have additional questions about reconciling your account. I'll be happier to help. Take care and have a great day!
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