what is the status of this Chase situation. we have multi users and card and experience the same issue. thanks. can the support team let us know how to resolve this issue.
Thanks for getting in touch with us, fctil.
I'm pleased to inform you that this issue has been resolved already. You should be able to import your credit card transactions to QuickBooks Online.
If the issue persists on your end, I'd suggest reaching out to our Customer Care Team. They have the proper tools to check this matter for you.
To reach them please refer to this link: https://community.intuit.com/articles/1145770.
Just let me know if there's anything else you need. I'm always here to help. Have a great day!
YAY!!! IT WORKS AGAIN!!! (wish I hadn't had to hand enter transactions last week for 5 months of activity! And wish the people at either Chase or Intuit believed me when we all said it didn't work...instead of making us do all sorts of non-productive trial and error nonsense for them. But at least now it's fixed. I'm gonna try to put the past behind me, and forgive and forget....)
We're happy to hear this great news, jplatt01!
On the other hand, I'm also taking note of your feedback about how this case is being handled. I'll share it with the team for training purposes.
We're just around if you have questions.
Are you having any problems with importing USAA S/D IRA Investment Accounts? Do you give tax advice on making transfers out of such an accounts into a straight USAA checking account (once I get it to sync accurately ?