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Welcome to the Community, @laurieleahy-leah. You're way ahead of tracking your business income and expenses.
When you connect your credit card and bank account in QuickBooks, it automatically pulls your most recent transactions right away from the last 90 days or as far as 24 months for some banks.
Also, the QuickBooks balance is the total of all bank transactions that have been added or matched with QuickBooks.
Though, there could be bank transactions that are causing the difference. Below are the lists of possible reasons why they don’t match:
You'll want to verify why they aren't matching and fix them accordingly. To review the transactions in the Reviewed tab, follow Step 3: Review transactions after you’ve matched or added them outlined in this article: Match and categorize bank transactions in QuickBooks Online.
I also recommend reconciling your account monthly to make sure they match your actual bank and credit card statements.
Feel free to message again should you need more assistance. We're always here to help.
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Thanks for your help!