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Let me help with your Online Banking concern, heritageagtc.
Can you share with us exact error message that you're getting after clicking the Submit button? There are time that cache issues in your browser can can cause banking errors in QuickBooks Online.
To check if that's the case, let me share some steps with you.
First, open an incognito or private browsing session. Use these keyboard shortcuts to open an incognito window:
Once logged back in, try to log back in and go back to the Banking menu. Then, click the Update button and log in to the US Bank website and see if you're able to complete the update.
Make sure to go back to the regular browsing session and delete your browser's cache and cookies if everything is sucessfull. Let me share this article as a guide: Clear Cache And Cookies To Fix Issues When Using QuickBooks Online.
Keep me posted if you need more help with your banking transactions.