I have a client whose bookkeeper is improperly recording transfers in QBO between accounts. Therefore, the reconciliation has over $230k worth of unreconciled transfers. Since this affects multiple bank accounts, what is the best way to correct this? The transfers have been double recorded and the matches are all messed up. I have tried unmatching then excluding those transfers or should I do a mass journal entry and re-reconcile the last statement for each account it affects. TIA!!
If it's a duplicate transfer, you can simply delete it. However, this will affect the balances of the account you use for the transfer. That said, I recommend consulting an accountant for an expert advise on better ways of handling this.
You can go to the register to delete a Transfer funds:
Go to the Accounting tab.
Choose Chart of Accounts.
Select the bank that contains the transfer funds.
As always, you can visit our Help Articles page for QBO if in case you need some tips and related articles for your future tasks.
Keep in touch if there's anything I can help you with aside from this. I'm here to help. Have great day.