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Level 1

Can I unreconcile an entire reconciliation? I accidentally entered the wrong year and QB hasnot reconciled 15 months of transactions.

I am late reconciling bank statements for 2016.  Was working on Sept 2016 and accidentally entered it as 2017.  The reconciliation was only off by $3 despite it being the wrong year.  I used the auto adjustment and realized my error when I went to reconcile October 2016.  Now all transations from 9-16 to 9017 are marked as reconciled and things are a hot mess. 

I do not see an option to undo the 9-17 recon in the Recon History page.

How do I undo this without having and accountant and without having to manually undo 15 months of transactions manually?

Solved
Best answer 10-15-2018

Accepted Solutions
Level 6

You no longer need the accountants version.  See this pos...

You no longer need the accountants version.  See this post for how to undo:  https://www.artesanibookkeeping.com/new-reconcile-feature-quickbooks-online/.  It is at 3:20 into the video.

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45 Comments
Level 6

You no longer need the accountants version.  See this pos...

You no longer need the accountants version.  See this post for how to undo:  https://www.artesanibookkeeping.com/new-reconcile-feature-quickbooks-online/.  It is at 3:20 into the video.

View solution in original post

Level 1

Thanks Lynda but I don' thave UNDO as an option under the...

Thanks Lynda but I don' thave UNDO as an option under the Action dropdown.  All I get is PRINT.  Perhaps UNDO is a feature not on my online Essentials and I need an upgrade?
Level 1

Does not work for me!!

Does not work for me!!
Level 1

There is no UNDO button

There is no UNDO button
Level 1

I also do NOT find an undo button?!!

I also do NOT find an undo button?!!
Level 1

do not have the UNDO feature ...only print

do not have the UNDO feature ...only print
Not applicable

Can't find the Undo feature ...only print

Can't find the Undo feature ...only print
Level 1

This is a LIE, You DO have to have the accountants version.

This is a LIE, You DO have to have the accountants version.
Level 1

No undo for me either.

No undo for me either.
Level 1

i do not have undo option either

i do not have undo option either
GA
Level 2

QBO sometimes come up with answers 'helping' to resolve a...

QBO sometimes come up with answers 'helping' to resolve an issue but the help was useless.  ie the case of the 'undo' button.
Level 3

The video is done in an accountants version.

The video is done in an accountants version.
Level 1

Is there a way for a regular user to undo? This is for ac...

Is there a way for a regular user to undo? This is for accountant.
cgc
Level 1

Re: Can I unreconcile an entire reconciliation? I accidentally entered the wrong year and QB hasnot reconciled 15 months of transactions.

I reconciled 2 months but started with an incorrect balance and need to start over. As EVERYONE has said... this doesn't work for the rest of us. Do I need to go through my register and delete all the "R"s in order to un-reconcile?? Any help would be very much appreciated. 

QuickBooks Team

Re: Thanks Lynda but I don' thave UNDO as an option under the...

Hi there, @cgc.

 

Thanks for adding a comment in this thread. I can help you undo the reconciled transactions in QuickBooks Online.

 

You will have to manually unreconcile each transaction on your register, here’s how to do that:

  1. Click the Gear icon.
  2. Choose Chart of Accounts.
  3. Look for the account and click View Register.
  4. Select the transaction.
  5. Change the R (reconciled) transaction to blank.
  6. Click Save.
  7. Choose Yes.

If you have an accountant, I'd be better to get in touch with them for guidance. Also, you can check this article for more information:

How to unreconcile a transaction or undo a reconciliation.

 

That's it. Don't hesitate to add a comment if there's anything else you need.

 

Highlighted
Level 1

Re: Thanks Lynda but I don' thave UNDO as an option under the...

Accountant here, NOT in QBO Accountant version, just regular QBO version. We all want the 'Undo' button that is available in QBO Accountant version. We are NOT referring to an individual transaction but the entire reconciliation as shown at 3:20 in this video: https://www.artesanibookkeeping.com/new-reconcile-feature-quickbooks-online/

 

I just posted a 'Feedback' that said "Undo Reconciliation - All User types, not just accountant" or something along those lines - maybe everyone here can 'heart' that to get it heard.

Level 1

Re: Thanks Lynda but I don' thave UNDO as an option under the...

Straight from Quickbooks help:  Undo a previous reconciliation

Undo a previous reconciliation

If you cannot locate discrepancies when reconciling an account, you can undo your last reconciliation and start again.

If you want to change the date of your opening balance you'll need to undo your previous reconciliation. Even though you've never reconciled the account, QuickBooks considers setting up the account with an opening balance and date your first reconciliation. When you redo the reconciliation you'll be able to enter the correct date.

To do this task

  1. Make sure you back up your data before you begin.

  2. Go to the Banking menu and then click Reconcile.

  3. In the Begin Reconciliation window, click Locate Discrepancies.

  4. Click Discrepancy Report or Previous Reports to view the list of discrepancies.

  5. Click Undo Last Reconciliation.

  6. Click Restart Reconciliation to repeat the reconciliation process from the beginning.

Level 1

Re: You no longer need the accountants version. See this pos...

You do still need QuickBooks Online Accountant.  After seeing your video I searched and searched for a way to unreconcile in QBO but the UNDO function wasn't there for me.  After installing QBO Accountant I could do it.

Level 2

Re: Can I unreconcile an entire reconciliation? I accidentally entered the wrong year and QB hasnot reconciled 15 months of transactions.

For the love of all that is Holy, Please help me UNDO a reconciliation.  The final balance was entered incorrectly, so I have no way to reconcile correctly.  This is another level of frustration, enough to be done with Quickbooks.  I will look for another service. And since clearly SEVERAL features are not available for the regular "Joe" version, it really isn't worth it.  

 

 

QuickBooks Team

Re: Can I unreconcile an entire reconciliation? I accidentally entered the wrong year and QB hasn...

Hello @Tammi Miller.

 

Thanks for reaching out to the Community. I'll be happy to explain how to undo a reconciliation.

 

To undo a reconciliation, you must open the client's company file from QuickBooks Online Accountant (signed in as an Accountant user), then open the account, locate the reconciliation, and undo it.

 

Please note, undoing a reconciliation automatically undoes any reconciliations that come after it chronologically, based on the Reconciled On date.

 

To undo a reconciliation:

  1. In QuickBooks Online Accountant and signed in as an accountant user, select the client from the drop-down list on the Toolbelt to open the client's company file.
  2. Select the Gear icon on the Toolbar.

  3. Under Tools, select Reconcile.

  4. On the Reconcile an account page, select History by account.
  5. On the History by account page, select the Account and Report period to locate the reconciliation to undo.
  6. From the Action column drop-down list, select Undo.
  7. When prompted to confirm, select Yes.
  8. In the final confirmation window, select Undo.
  9. Select Ok.

For more information on undoing a reconcile, click here.

 

Please remember, I'm always here for any other questions or concerns.

 

Level 2

Re: Can I unreconcile an entire reconciliation? I accidentally entered the wrong year and QB hasn...

That does NOT work as I DO NOT have the Accountant version.  And the Ending Balance needs to be changed WHICH IS IMPOSSIBLE without UNDOING the Reconciliation.  Please stop giving that Very Frustrating answer 

QuickBooks Team

Re: Can I unreconcile an entire reconciliation? I accidentally entered the wrong year and QB hasn...

Hi there, @Tammi Miller

 

Currently, the option to undo an entire reconciliation is to manually edit each transaction. For more information, see this helpful article: Unreconcile A Transaction

 

We are always hearing our customers' ideas on how we can make QuickBooks Online (QBO) better. Since you'd want to have the Undo button in the QBO version, I'd recommend submitting feedback to our Product Development Team. This will help our product engineers consider this feature that you loved the most. 

 

You can send your valuable feedback by going to the Gear icon at the upper right. Then, choose Feedback. You can also track your submitted feature requests by visiting this link: https://feedback.qbo.intuit.com/forums/168199. 

 

For more helpful reconciliation topics, you can freely browse them through this article: Reconcile Hub

 

You're always welcome to click the Reply button if you need further assistance, @Tammi Miller. I'm always here to help. Stay positive always!

Level 2

Re: This is a LIE, You DO have to have the accountants version.

Do you know how to get the "Accountant's Version" is that different software? I am desperately trying to avoid adjusting entries etc to clean up a mess that was made, which can be simply avoided if I could just UNDO the Reconciliation.  have you gotten any answer? 

Level 2

Re: You no longer need the accountants version. See this pos...

How did you install the Accountant's version?

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