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The match feature in Banking stopped working. I see the transactions on my bank register, but QBs doesn't see them for matching. How do I get this feature to work again?

 
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QuickBooks Team

Re: The match feature in Banking stopped working. I see the transactions on my bank register, but...

Hey toombs88,


We’ll do some steps to find out why you can’t match your transactions.


Please check the transactions in your register to see if they're marked as reconciled (has R mark). Reconciled transactions won't be available for matching. You also want to see if they’re already matched to other transactions, or their amounts are not equal to the transactions on the Banking page.


On the other hand, you can use the Find match option to look for matching entries. Simply click a transaction, choose Find Match, and expand the date range to cover more entries.

 

 

 

Let me know what you'll find out and we'll continue from there.

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Re: The match feature in Banking stopped working. I see the transactions on my bank register, but...

Thank you for your response! The match feature is now working again.

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