Verify account balance fails

Let me help you fix this error, @Imedianet.

I appreciate you for performing rebuild data steps on your end. Allow me to share why error code 61 occurs.

There are various reasons behind Error 61. If the bank provides you with another credit card or account number, deleting important frameworks and modifying accounts are one of the examples.

You can resort the accounts list to get this resolved. But you’ll have to back up your company file first before doing this method. Then, follow these steps:

1. Go to the Lists menu at the left top.
2. Choose Chart of Accounts. 
3. Click on View and select Re-sort List.
4. You have to verify the company files again.
5. Continue to the next step if the QB error 61 continues.
6. Make a new account and merge it with the damaged account.
7. Try to open and check.

You can also update QuickBooks Desktop to the latest version so you always have the latest feature and fixes. You can refer to this article for detailed steps: Update QuickBooks Desktop to the latest release.

The above solutions will help you fix the error instantly. If you face any problem at any step, get help from our Technical Support team. Take care.

Thanks for the reply,

Desktop version is the latest QB2020Pro Version - we upgraded from the 2017 Ver.

This issue seems to only manifest if the user changes the account that the check is to be cut from..ie via the dropdown.

if the correct account is selected it the first place we do not get the -61 error

thanks

OH- and before you ask - the upgrade of the company files went without any warnings or errors.

thanks again