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Connect with and learn from others in the QuickBooks Community.
Join nowThanks and welcome to the Community, @office118.
When reconciling transactions in QuickBooks Desktop, I suggest including transactions after the statement's date. The option to hide them may be enabled.
Here's how:
For more insights, visit the Learn the reconcile workflow in QuickBooks article. It provides the detailed instructions and additional links for the entire reconciliation process.
Please don't hesitate to reach out to me if you have additional questions or concerns. I'll be sure to lend a hand.
I am the OP on this one - problem 'solved itself' (I hate it when that happens) after a system reboot and running the 'File Doctor'. Definitely a head scratcher. Thanks!
Hello again, @office118.
I'm glad to know you're able to figure it out by running the QuickBooks File Doctor tool. The issue happening earlier may involve an issue with the company file.
For future reference, check out the Fix common problems and errors with the QuickBooks Desktop Tool Hub article. It provides an overview on how to fix issues when using the Desktop program.
Reach out to me anytime if you have any other concerns. I’ll be right here ready to help you. Enjoy the rest of the day.
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