It's nice to see you here in the Community, @judyhanson.
You can manually update your bank account to download your transactions. I can add more details about this and help you from there.
When your bank account is connected in QuickBooks, transactions are automatically downloaded. But if your transactions aren't downloading, you can manually update it.
You can follow the steps below:
If your transactions still aren't downloading, you can refer to this article for more steps: What to do if Bank Transactions Won’t Download?
Always know that you can always leave a comment below or post again if you have any other concerns.
That fixed my issue. Thanks so much!!