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Level 1

Recategorizing "Bank" account as a Loan

I am in the process of connecting all my accounts in QBO.  I have several accounts that are Loans; however, when I connect the bank feeds, I'm only allowed to select "Bank" or "Credit Card".  I am trying to recategorize each of these accounts within the Chart of Accounts so that they are properly defined as Loans/Notes Payable - but I get the following error message:

 

This account is being used on a Check, Deposit, Payment or other transaction where an account of type 'Cash' or 'Undeposited Funds' is required. You must locate and change those transactions to use a different Cash account before you can change the Account Type of this account. To find the transactions using an Account, run an Account QuickReport, or use the Account Register.
 
How can I fix this issue??
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Moderator

Recategorizing "Bank" account as a Loan

Welcome to Intuit Community, Tinmon.

 

At the moment, the option to re-categorize accounts as Loans for Online Banking is unavailable. If you wish to have this feature soon, we'd appreciate if you can send this as a product suggestion straight to our product developers. All request will be reviewed by our product engineers for future product enhancements. I'll make sure to do the same thing on my end.

 

Here's how:

  1. Click on the Gear icon.
  2. Click Feedback.
  3. Type in your feedback or feature request.
  4. Click Send Message.

For now, you can use the the WebConnect option which they can manually add the transactions in QuickBooks Online. 

 

All request will be reviewed by our product engineers for future product enhancements.

 

Reach back to me if you have other questions in mind. I'm always ready to help you out. Have a good one.

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