Hello there, @Hootie1973.
Since you have used the widget on the Vendor credit, this will normally turn on to zero. What we can do instead is to create a Bank deposit and use the expense account.
Here's how:
- Go to the Banking menu, then select Make Deposits.
- If the Payments to Deposit window appears, select OK.
- In the Make Deposits window, select the Received from the drop-down and choose the vendor who sent you the refund.
- In the From Account drop-down, select the Expense account.
- In the Amount column, enter the actual amount of the Vendor check.
- Enter the remaining information in the Deposit.
- Select Save & Close.
To know more about recording refunds in QuickBooks, you can click this article:Record a vendor refund in QuickBooks Desktop.
Also, I'm adding our Self -help articles it provides tips navigating your account in QuickBooks.
Keep me posted on this, and I'll be right here if you need anything else. Take care.
