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CK18
Level 3

Reconcile

Hello, 

I am working on reconciling our paypal account. We were paid on our pay pal account on November 30th but the sales wasn't recorded in QBO until December 1st. What is the best way to enter the 2 sales in November so the account can be reconciled? 

Thanks, 

CK18

Solved
Best answer December 14, 2020

Best Answers
Nick_M
QuickBooks Team

Reconcile

Hey there, CK18. 

 

Thanks for dropping by the Community today. The way you can handle the reconciliation depends on a few different things. While there are a few contingencies, you can find everything you need to know in the following link. 

In this article, you'll find information on how to start a new reconciliation, if you've yet to start on Novembers reconciliation. Fixing a reconciliation, if you've made an error or two and want to fix it, and last but not lease, editing a completed reconciliation just to make sure everything is as it should be. 

 

If you're still needing specific assistance with your individual account, you can reach out to our support team as they can look into your account with you in a one on one private setting. To reach them, you can follow these steps:

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?) at the top right.
  3. Enter your concern, then select Let's talk.
  4. Select Contact Us to connect with a live support agent.
  5. Choose a way to connect with us:
    • Start a chat with a support expert.
    • Get a callback from the next available expert.

 

If there's anything else we can help with, feel free to post here anytime and anyday. Thanks again and have a lovely day. 

View solution in original post

1 Comment
Nick_M
QuickBooks Team

Reconcile

Hey there, CK18. 

 

Thanks for dropping by the Community today. The way you can handle the reconciliation depends on a few different things. While there are a few contingencies, you can find everything you need to know in the following link. 

In this article, you'll find information on how to start a new reconciliation, if you've yet to start on Novembers reconciliation. Fixing a reconciliation, if you've made an error or two and want to fix it, and last but not lease, editing a completed reconciliation just to make sure everything is as it should be. 

 

If you're still needing specific assistance with your individual account, you can reach out to our support team as they can look into your account with you in a one on one private setting. To reach them, you can follow these steps:

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?) at the top right.
  3. Enter your concern, then select Let's talk.
  4. Select Contact Us to connect with a live support agent.
  5. Choose a way to connect with us:
    • Start a chat with a support expert.
    • Get a callback from the next available expert.

 

If there's anything else we can help with, feel free to post here anytime and anyday. Thanks again and have a lovely day. 

View solution in original post

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