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dlee26
Level 1

Reconciled account wrong beg. balance & end

Hello. I am new at this job and see that the previous person did not reconcile the November statement correctly. They entered the ending balance as the beginning AND ending balance. I think that is where my problem originates.  How do I fix this mess??  Can I change 11/18 reconciliation??

1 Comment 1
IamjuViel
QuickBooks Team

Reconciled account wrong beg. balance & end

Hello there, @dlee26.

 

Welcome to the Community! I can lend a hand in making sure you're able to reconcile your account with a correct beginning balance on it.

 

Here's how to edit an incorrect beginning balance:

  1. Go to the Gear Icon.
  2. Choose Chart of Accounts.
  3. Locate the bank account that have the incorrect beginning balance.
  4. Click the Action column, choose view register.
  5. Search for the opening balance entry.
  6. Edit the amount.
  7. Click Save.

For additional insights, you may check out these articles:

 

That should do it! You can always feel free to visit us here in the Community if you have other questions about the reconciliation process in QuickBooks Online. I'm always here to help.

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