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Level 1

Reconciliation

I am trying to reconcile the checking account for July 2019, but have been blocked due to what QBO is called a discrepancy.

The June 2019 reconciliation was successfully completed, and resulted in an ending balance that was correct and matched the bank statement. However, when I try to reconcile July, I am shown a beginning balance for July that is $820.00 lower than the June ending balance. I cannot locate any transactions for that amount, or even if I add a couple of transactions together. 

All of the "help" comments seem to refer back to the opening balance of the account. I assume that if the opening balance is the problem that the June (and all previous months) would not have reconciled correctly, but they did.

How can I fix the beginning balance for July?

1 Comment
Intuit

Reconciliation

Hello,

 

Above that error about opening balance, there should be a link that says "We can help you fix it".

 

Click that link.  It should show you what changed since your June reconcile and WHY the opening balance is off.  it would be some items had the "R" removed from them in the register or some items were deleted.

 

Click that link and it should give you a good idea on how to fix it so the opening balance is back where it was.

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