Reconciling Credit Card with fraud charges

Thank you for posting here in the Community, @Chloecs.

To manage your invalid charges, what you can do is to record the charge for the meantime if you still don’t know if you will be refunded or not.

However, you can create a credit card credit in your QuickBooks Desktop if the charges will be refunded. 

Here’s how.

1. Go to the Banking tab.
2. Select, Enter Credit Cards Charges.
3. Select the Refund/Credit button.
4. Then, fill out all the necessary information needed.

I've got an article for you that offer additional details on how to record refund in QuickBooks Desktop. You can check it out here. Void or refund payments.

Please feel free to leave a comment if you need further assistance. Take care.

I have a fraudulant charge that is being credited on my next statement.

How do I record the charge and refund?  As an expense? And then as a refund?

I'd be glad to help you record the fraudulent charge and its refund, @loosepetals.

You can record the fraudulent charge as an expense. Here's how:

1. Go to the Banking menu, then select Write Checks.
2. Select the business bank account.
3. Go to the Expenses tab and choose an expense account.
4. Enter the amount of the transaction. 
5. Click Save & Close.

Once done, you can enter credit card charges for the refund. To do so, you can follow the steps shared by my colleague Pabz_L above.

Most importantly, I still recommend seeking help from your accountant for more guidance. If you don't have an accountant, you can find one through this link.

You might also want to run and customize reports in QuickBooks Desktop. This will help you view all your sales and expense transactions made in QuickBooks.

It’s nice working with you, @loosepetals. Feel free to leave a comment below if you need further assistance recording fraudulent charges. I'm always here to help you.