Chargebacks do not always show as a separate expense on our bank account if we had other cc deposits for that day. Our cc processor will deduct the amount of the chargeback from the day's deposits, leaving me with a deposit amount with which I have nothing to match. (i.e. cc pmt from a client $7500 on a same day as a $7000 chargeback from another client. Our processor deposits $500 into our bank that day)
I was able to access the original deposit (in this case, the $7500) and create a line item in the bottom section using the client's name as "recd from" and "accts receivable" in the account column, then putting the chargeback amount as a negative number in the amount column. I noted "chargeback" in the description column. This created an amount due on that client's account (since we disputed the chargeback and the client actually does owe the money), and then the deposit matched the actual amount of the deposit into the bank account for that day.
When the chargeback is awarded back to us, I will apply it to the account.
We do not use QB payments, so the article you posted does not apply to our company. But thanks anyway. (Incidentally, it is the first thing that comes up when you search for info on chargebacks, but doesn't actually give instructions on recording it - very frustrating!)