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ErikaFFD555
Level 1

Recording a deposit from a refund payment

Hi, Can someone help me, please?  I am reconciling bank deposits but there's a check deposit from a refund payment which I am not sure how to record.  Should I create an invoice or a payment for it?  The vendor paid us for a package we sent that they lost in transit.  

1 Comment 1
john-pero
Community Champion

Recording a deposit from a refund payment

an invoice or a payment

 

Neither. It can be as simple as just recording the check in a deposit and posted to the same expense account of the original purchase. Even though the bottom line remains the same you do lose some detail and if the purchase and refund span different periods your micro-financials can be off. In addition if this is/was inventory use the procedures in this article (crafted for Desktop but the procedures are essentially the same in Online)

https://quickbooks.intuit.com/learn-support/en-us/manage-vendors/record-a-vendor-refund-in-quickbook...

 

Scenario 1 is most typical

Scenario 1: The vendor sends you a refund check for a bill that is already paid

  1. Record a Deposit of the vendor check:
    1. Go to the Banking menu, then select Make Deposits.
    2. If the Payments to Deposit window appears, select OK.
    3. In the Make Deposits window, select the Received from drop-down and choose the vendor who sent you the refund.
    4. In the From Account drop-down, select the appropriate Accounts Payable account.
    5. In the Amount column, enter the actual amount of the Vendor check.
    6. (Optional) Enter a memo, check number, payment method, and class.
    7. Select Save & Close.
  2. Record a Bill Credit for the refunded amount:
    1. From the Vendors menu, select Enter Bills.
    2. Select the Credit radio button to account for the return of goods.
    3. Enter the Vendor name.
    4. Select the Expenses tab and enter the Accounts on the original bill.
    5. In the Amount column, enter the appropriate amount for each Account (the amounts may have to be prorated).
    6. Select Save and Close.
  3. Link the deposit to the Bill Credit:
    1. From the Vendors menu, select Pay Bills.
    2. Check the Deposit that matches the Vendor check amount.
    3. Select Set Credits and apply the Bill Credit you created earlier then select Done.
    4. Select Pay Selected Bills, then select Done.

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