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jeff-mattingly
Level 1

Several of my payments/deposits aren't showing up to check off in reconciling

 
3 Comments 3
IntuitLily
Moderator

Several of my payments/deposits aren't showing up to check off in reconciling

Thank you for reaching out to the Community, @jeff-mattingly.

 

Are these transactions recorded into QuickBooks or are they coming directly from your bank feeds? If your accounts are connected to online banking, you'll need to review and match them with the one you already entered in QuickBooks. If there are no matches found, you'll have to add the transaction in QBO for them to appear on your reconciliation page.

 

Here's an article for your guide in reviewing bank transactions: Match and categorize bank transactions in QuickBooks Online.

 

I'll also include this helpful article just in case this is your first time reconciling an account: Learn the reconcile workflow in QuickBooks.

 

Let me know how it goes. I want to ensure you can reconcile smoothly using the above resources. Have a fantastic day!

jeff-mattingly
Level 1

Several of my payments/deposits aren't showing up to check off in reconciling

Hello, thank you so much for your help!

I am connected to the bank and I check the transactions daily.

I also reconcile every month, but this time most of my deposits aren't there to check off.

How to I add them ?

Thanks again.

Michael K
Moderator

Several of my payments/deposits aren't showing up to check off in reconciling

Thanks for getting back with us, @jeff-mattingly.

 

If you haven't seen your deposits coming through your bank feeds, we'll need to import them manually. This way you won't have to enter them one-by-one and you can get back to business. Check out the steps below and become a pro in no time.

 

  1. Go to your bank's site and download your transactions into a CSV file. If your bank doesn't support CSV files but offers Quicken (QFX), QuickBooks Online (QBO), or Microsoft Money (OFX), you can try to import your data and then upload more than 90 days of bank transactions through Web Connect.
  2. Go to the left Banking menu, then Banking.
  3. Select File upload. You can also begin your upload from the Import Data page (select Settings ⚙Import Data, then Bank Data).
  4. Hit Browse and choose the file you downloaded from your bank. If you haven't downloaded your CSV file yet, follow the onscreen instructions in the Upload file window to download your transactions and then select the file you downloaded.
  5. Click Open, then Next.
  6. From the QuickBooks Account drop-down list, select the bank or credit card account then select Next.
  7. Choose a Datedate formatDescription, and AccountNote: You can choose 1 column or 2 columns.
  8. Click Next.
  9. Select the checkboxes of the transactions to import and select Next.
  10. Hit Yes.
  11. Select Let's go! when the Import completed notification appears.

 

That's it! Once you've imported, your transactions will appear in your bank feeds for you to review

 

Let me know if you have any other questions by hitting the Reply button below. I'm determined to be your number one resource for QuickBooks Online.

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