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Salty Girl
Level 1

Should payroll checks downloaded from the banking section be excluded if QB's can't find a matching transaction even though the amounts and numbers are matching?

 
3 Comments
Nick_M
QuickBooks Team

Should payroll checks downloaded from the banking section be excluded if QB's can't find a matching transaction even though the amounts and numbers are matching?

Hi there, Salty Girl.

 

If the payroll checks are excluded you can manually add and match them, here's how:

 

The payroll accounts used in QuickBooks are Payroll Liabilities: [Taxes/Contribution] and Payroll Expenses: [Wages]. That said, you'll want to match your downloaded transactions with these accounts for your payroll.

 

If you're unable to match, you can use the Find match or Add button to correct this. Make sure you're in the correct payroll bank account. Let me guide you how.

  1. Go to Banking, then Banking at the top.
  2. Choose our account. Then click your Payroll Expenses:Wages transaction.
  3. Select the Add button to add a missing transaction into your QuickBooks. Tick Find match to locate the payroll transaction.
  4. Hit Save.

I've also added this article if you need to run payroll reports to take a closer look at your business and payroll finances.

 

If you have any other questions or concerns, feel free to post down below. Thank you for your time and have a nice afternoon. 

Salty Girl
Level 1

Should payroll checks downloaded from the banking section be excluded if QB's can't find a matching transaction even though the amounts and numbers are matching?

Hi Nick,

 

Thank you so much for your response. I apologize if my question was unclear, but my issue isn't that my checks have been excluded, but rather when I choose find a match a match cannot be found. I'm sure that the check amounts and numbers match up as I compared them with the Payroll Check Report. With this being the situation, is it better to just excluded these checks? I know I can't add them again because it will double my Payroll Expense (Wages), thereby making it inaccurate.

 

Thanks again!

Ryan_M
QuickBooks Team

Should payroll checks downloaded from the banking section be excluded if QB's can't find a matching transaction even though the amounts and numbers are matching?

Hi @Salty Girl,

 

Thank you for your prompt reply, as well as clearing things up with your query. 

 

After you clicked the Find match radio button, you'll be routed to the Match transactions page. Here, you need to ensure the date range (From and To boxes) covers the date on the recorded transaction you want to match. 

 

You can open this article for additional details: Categorize and match online bank transactions in QuickBooks Online. It includes a short clip that shows you an example of this online banking process.

 

If you're looking to import your bank transactions by hand, check out this article: Manually upload transactions into QuickBooks Online. It's a detailed step by step guide on how you can download your online bank's transactions, then import them to your QuickBooks Online company. It also includes screenshots that you can view for reference.

 

If there's anything else that you need assistance with, place it below. I'll be sure to get back to you. 

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