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Connect with and learn from others in the QuickBooks Community.
Join nowHello @rick20
Do you use Intuit Merchant Services? That makes the deposits automated. But they should match.
You can open your deposit and click the more button at the bottom>audit log to see who is entering these.
Let us know!
Lynda
I'm not getting my questions answered, can someone call me at [removed]? Rick
I appreciate you for getting back to us here in the Community, @rick20.
Let me provide additional information about the transactions in QuickBooks Online.
If you accept payments from your customers online, that makes deposits automated in the system. Also, you can utilize the Audit log feature to check the activities within your account.
Here's how:
If you still need to speak to one of our representatives, you can do it by requesting a callback. This new feature is designed to be an easier and faster way for customers to contact support.
Please follow these steps:
Please also know that the Community is another available source for support other than phone or chat. Other users or members of the forum can chime in and share their recommendations. Feel free to share additional information about your deposit concern, and we'll be sure to get back to you.
I've included an article you can use to handle downloaded bank transactions, like how you can exclude them in bank feeds:
Categorize and match online bank transactions in QuickBooks Online
Please let me know if there is anything else I can do to help by clicking the Reply button below. Have a great day ahead.
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